Shipping policy

We proudly offer free shipping worldwide. Please note that it takes an average of 3-5 business days for your order to be completed and shipped. Rest assured, we are doing everything we can to get your order to you as quickly as possible. After your order ships, estimated delivery time is 7-10 business days, depending on your country or region. Please consider that holidays, natural disasters, and pandemics can affect delivery times.

For pre-order or backorder items:

If your order includes pre-order or back-order items, in-stock items will be shipped immediately, and pre-order or back-order items will be shipped as soon as they become available. So, even if you order multiple items in one order and only receive some items, don't worry, you will receive the others right away.

Track your order:

If you enter your mobile phone number, you will receive a confirmation email or text message with your tracking ID and a link to track your package's delivery status. To track your package, please visit our tracking page.

Please allow 1-3 business days for tracking information to appear.

Incorrect address disclaimer:

It is the buyer's responsibility to ensure that the shipping address entered is correct. We do our best to speed up processing and shipping times, so there is always a small grace period to correct incorrect shipping addresses. If you believe you have entered an incorrect shipping address, please contact us immediately at jojonailshop5@outlook.com.

Return value:

If you order from a Top Trend Store, you will be responsible for the return shipping costs to the Top Trend Store. Please see our refund policy for details on how to return your item.

Lost/Stolen Baggage:

Best Trends Online Store is not responsible for lost or stolen packages. If the tracking information says the package was delivered to your address, but you haven't received it yet, please report it to the respective carrier using the information provided on the tracking page. If you have further questions about this method, please contact our customer support team at jojonailshop5@outlook.com.